In this blog, we discuss cognitive computing and other technologies with a focus on supply chain management and innovation. Other topics of discussion include digital enterprise transformation, marketing, the Internet of Things, and smart cities. Our goal is to advance the public discussion about how cognitive computing and other advanced technologies affect the world in which we live.
Bradd C. Hayes is the active editor of this blog.
Sam Walton once stated, “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” The
Machine learning (ML) is a subset of artificial intelligence (AI). In recent years, however, ML has taken center stage in the business world. Bernard Marr (@BernardMarr), a strategic performance consultant, writes, “At
There have been myriad articles written about the coming robotics apocalypse during which masses of workers will lose their jobs thanks to automation, robotics, and artificial intelligence. As I have noted before,
Artificial intelligence (AI) and its offshoot — cognitive computing — have been hyped as the future of business. For example, Cliff Saran (@cliffsaran), Managing Editor for Computer Weekly, reports, “Gartner has predicted
The Internet of Things (IoT) has been heralded as the future of business and has been criticized for some glaring shortcomings. Francisco Maroto (@fmarotob), CEO and founder at OIES Consulting, notes Gartner’s
The term cognitive computing was first adopted by IBM as an alternative to the term artificial intelligence (AI). When Bloomberg Businessweek Editor Megan Murphy (@meganmurp) asked IBM’s Ginni Rometty (@GinniRometty), why IBM
Targeted marketing gains more traction every day. Why? Because it provides a better customer experience and greater return on investment. “Not everyone is interested in, nor a good target for, every product
“Perhaps no company embodies the anxieties and hopes around automation better than Amazon,” writes Nick Wingfield (@nickwingfield) in the New York Times. The anxieties associated with automation — things like robots, robotic
“When someone picks up their mobile device,” Google analysts assert, “chances are they want to learn, do, find, or buy something right now.”[1] They label those opportunities “micro-moments.” Those micro-moments are especially
“How might the strategies [of today’s struggling retailers] have changed,” asks David Pate, managing director of business development at TBM Consulting Group, “if they had started looking at and responding to the
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