Bradd C. Hayes is the active editor of this blog.
In a recent article, Jason Rosing (@JasonRosing), a founding partner of Veridian, asked a surprising question, “Is omnichannel dead, dying, or thriving?”[1] Rosing knows his question might surprise some readers. After all,
Humans are prone to exaggerate, use hyperbole, and/or sensationalize to gain attention. The term “revolutionize” is often used in such a way. According to the Cambridge Dictionary, to revolutionize something is “to
Former IBM executive Irving Wladawsky-Berger traces the origins of the Digital Age to the release of the Netscape browser in December 1994.[1] Although a quarter century sounds like sufficient time for organizations
One of the things I find most exciting in life is learning something new — even if it’s a small thing. In preparing to write this article, I learned something about attributive
In the mid-1960s, the Dixie Cups released their hit tune “Chapel of Love” and accomplished the unthinkable — they dislodged a Beatles hit from the top of the Billboard Chart. The opening
Most analysts seem to agree companies organized around Industrial Age principles need to transform into digital enterprises if they want to survive, let alone thrive, in the Digital Age. Thomas M. Siebel
Although the connection between great customer experience and a world-class supply chain is obvious, customer experience is not the first thing that pops into most peoples’ minds when they hear the term
As I noted in Part 1 of this article, analysts at Gartner predict circular economies will replace today’s wasteful linear economies over the next decade or so. In order for that to
Analysts at Gartner predict circular economies will replace today’s wasteful linear economies over the next decade or so. In order for that to happen, both supply chains and consumer habits must significantly
Many people credit Professor Richard Feynman, a Nobel Prize-winning physicist, for conceiving the notion of a quantum computer. Physicist Joseph John Fernandez notes, “In a [1981] lecture titled Simulating Physics with Computers,
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